News Categories

Samsung Opens Premium Care & Experience Center

By Bryan Chan - on 28 Jan 2014, 3:36pm

Samsung Opens Premium Care & Experience Center

If you've been wanting to get your hands on a Samsung product for a while now, then you may want to head on over to Wisma Bentley Music, Mutiara Damansara. This is where Samsung Malaysia Electronics has opened its first Samsung Premium Care & Experience Center.

From L-R: Frederick Ong, Vice President, Consumer Electronics, Samsung Malaysia Electronics Sdn Bhd; Tan Long Kee, Managing Director, Tan Boon Ming Sdn Bhd; Lee Dong Yong, Managing Director, Samsung Malaysia Electronics Sdn Bhd; Neo Kim, Business Manager, Customer Satisfaction, Samsung Malaysia Electroncis Sdn Bhd; and Vincent Chong, Director, IT & Mobile Communications, Samsung Malaysia Electronics Sdn Bhd, were among the VIPs present at the opening ceremony earlier.

The center spans over 14,000 square feet and plays hosts to all of Samsung's latest products, from household electronics to mobile devices. What makes the center unique is its concept – “Customers are welcomed to a hotel-style lobby, followed by an immersive retail experience”.

To make good on this promise, Samsung Malaysia Electronics has prepared numerous sofas with plenty of charging ports for you to charge your mobile devices. There will also be complimentary beverages served if you've sent it a device for repair. There are also a number of different sections within the center to showcase Samsung's latest technologies, such as the Smart Home section. This section is where you can experience the full connectivity features of Samsung products.

There was a lion dance troupe present at the event.

The center not only gives you the opportunity to try out the latest Samsung products, but also offers repair services. The highlight of these services is the 'One-hour mobile device repair service', which guarantees repairs (within reason) to be done within an hour.

The latest products from Samsung are showcased in the Samsung Premium Care & Experience Center.

In conjunction with the opening and the Chinese New Year festivities, the center is offering special promotion packages for various home appliance products and Smart TVs until January 31, 2014. Among these promotions is a free Cyberbike when purchasing selected Samsung SMART TV models.

For more on Samsung, please follow us here