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Apple is slowly opening stores around the world, here's what you can expect

By Kenny Yeo - on 18 May 2020, 2:53pm

Apple is slowly opening stores around the world, here's what you can expect

Apple will slowly reopen stores around the world and it's head of retail Deidre O'Brien has just shared what customers can expect when Apple Stores do open in their areas.

Since mid-March, Apple has closed all of its stores around the world. And now, it has opened around 100 stores globally.

O'Brien shared on Apple's website that:

Our commitment is to only move forward with a reopening once we’re confident we can safely return to serving customers from our stores. We look at every available piece of data — including local cases, near and long‑term trends, and guidance from national and local health officials. These are not decisions we rush into — and a store opening in no way means that we won't take the preventative step of closing it again should local conditions warrant.

As for stores that do open, Apple will take the following steps to ensure customers and its employees are safe.
 

  • Limiting occupancy and giving everyone lots of room to practise social distancing
  • A focus on one-on-one, personalised service throughout the store
  • Mandatory face coverings for all employees and customers
  • Face coverings will be provided to customers who don't bring their own
  • Temperature checks and health screening at the door
  • Enhanced deep cleanings on all surfaces, display products, and high traffic areas
     

In addition, Apple will also look at ways to further help customers such as implementing curb-side pick-up and drop-offs, or help over the phone.

As for now, even though Singapore's circuit breaker is expected to end on June 1, there's no word yet on when Apple's stores here will reopen.

Indeed, National Development Minister Lawrence Wong, said earlier that life won't just magically return to normal and that we should expect some restrictions and control to continue.

Source: Apple